Privacy Policy
Last Updated: 21/11/2024
At Tootsie Prints, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Tootsie Prints
30 Douglas Drive
Grove
Wantage
OX12 0GL
Email: Info@tootsieprints.co.uk
2. What Information We Collect
We may collect and process the following types of personal data:
Identity Data: Name, title, and contact information (e.g., email address, phone number).
Payment Data: Billing address, payment method, and transaction details.
Profile Data: Purchase history, preferences, and feedback.
Technical Data: IP address, browser type, and usage data collected through cookies.
Custom Content: Images, designs, or personal information submitted for customization.
3. How We Collect Your Data
We collect data in the following ways:
Directly from you when you place an order, create an account, or contact us.
Automatically through cookies and tracking technologies when you visit our website.
4. How We Use Your Data
We use your personal data for the following purposes:
To process and fulfil your orders.
To manage your account and provide customer support.
To improve our website, products, and services.
To comply with legal and regulatory obligations.
To send marketing communications if you have opted in (you can opt out at any time).
5. Legal Basis for Processing
We process your personal data under the following legal bases:
Performance of a Contract: To fulfil your order and provide services.
Consent: When you opt in to receive marketing communications.
Legal Obligation: To comply with laws and regulations.
Legitimate Interest: To improve our services and protect our business.
6. Sharing Your Data
We only share your data with third parties when necessary:
Service Providers: For payment processing, delivery, and IT support.
Legal Authorities: If required by law.
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We do not sell or rent your personal data to third parties.
7. Data Retention
We retain your data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
8. Your Rights
Under the UK GDPR, you have the following rights:
Access: Request a copy of your personal data.
Correction: Request corrections to your data if inaccurate.
Erasure: Request deletion of your data where applicable.
Restriction: Request to limit how we use your data.
Portability: Request your data in a structured, machine-readable format.
Objection: Object to processing based on legitimate interests or direct marketing.
To exercise your rights, contact us at Info@tootsieprints.co.uk.
9. Cookies
We use cookies to enhance your experience on our website. You can manage your cookie preferences in your browser settings.
10. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
12. Changes to This Policy
We may update this privacy policy from time to time. Updates will be posted on this page, and significant changes will be communicated to you directly.
13. Contact Us
For questions or concerns about this privacy policy or your data rights, please contact us:
Email: Info@tootsieprints.co.uk
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.